Sentara Halifax Home Health and Sentara Halifax Hospice have been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2018 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2018 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers.
With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, president of SHP.
Sentara Halifax Home Health and Sentara Halifax Hospice serve a large swath of the southern Virginia region, providing the highest-quality home health care and end-of-life services to members of the community
“I couldn’t be more proud of our staff for the dedication and excellence that they bring to our organization every day,” said Wendy Fisher, RN, BSN, administrator of Sentara Halifax Home Health and Sentara Halifax Hospice. “By winning this award, we reaffirm our devotion to providing the highest-quality care in both home health and hospice settings.”
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.