Two Centerville banks, Wells Fargo and Carter Bank & Trust, both located on Halifax Road in South Boston had signs posted Monday saying they are temporarily closed.
When asked about the closures, officials with both branches cited the COVID-19 pandemic.
Josh Dunn with corporate communications with Wells Fargo confirmed they had closed Monday after employees at the branch had tested positive for COVID-19.
“The employees are being closely monitored by their doctors and public health authorities. We wish our colleagues a full and speedy recovery and will provide our full support,” said Dunn.
Meanwhile, Tami Buttrey, chief retail banking officer of Carter Bank & Trust, said, “At Carter Bank & Trust the health and safety of both our employees and customers is a top priority. As a result of the COVID-19 pandemic, our branches may be subject to temporary closures or adjusted hours with little or no notice.”
Dunn with Wells Fargo also outlined what happened following their closure saying they deep cleaned the branch and are following all public health guidance.
“All employees based in the South Boston branch who were in prolonged, close contact with the affected individuals have been asked not to come into the office in accordance with public health guidance. Those employees will not need to use paid time off,” he added.
Dunn said they hope to open the South Boston branch later this week.
The Wells Fargo in South Boston has been operating as drive up only, with banker meetings available only through appointment, since last March.
Both Wells Fargo and Carter Bank & Trust officials suggested customers reach out to the banks before heading out to the locations.
Dunn also said Wells Fargo customers can check Wells Fargo’s branch locator for ATM locations and the status of branches, and can use mobile and online banking tools almost anywhere 24 hours a day, seven days a week.